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Author Topic: Forum registration not possible with a "t-online.de" mail address?  (Read 1492 times)
chikaya
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Posts: 7


« on: March 08, 2012, 09:39:32 AM »

To the registrars office Wink
While trying to register to the forum, I could not receive an activation mail to my mail address in the t-online.de domain. Is any Moderator or responsible person aware of such a  problem? I waited a week, made several attempts until I finally tried with an alternative address (gmx.net), and voilá...here am I. Now you could say all is good that ends good. But I would like to go back to my normal mail address when the problem is solved. Is t-online.de blocking rapid-i.com or the vice versa?

thanks
Chikaya
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Nils
Administrator
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Posts: 334


« Reply #1 on: March 08, 2012, 01:14:30 PM »

Hi Chikaya,

I think it is no problem on our side.
I've just checked and can confirm: We have members with @t-online.de mail that were able to register and activate their account ;-)

Best,
Nils
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Please add [SOLVED] to the topic title when your problem has been solved! (do so by editing the first post in the thread and modifying the title)
Marco Boeck
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« Reply #2 on: March 08, 2012, 01:51:27 PM »

Hi,

my best guess would be the registration email has been removed by the spamfilter of your t-online mail account. Either it has been moved to a spam folder, or it has been deleted right away.
You might want to have a look at that and configure your spamfilter a bit.

Regards,
Marco
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chikaya
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Posts: 7


« Reply #3 on: March 09, 2012, 10:37:42 AM »

Okay, I've thrown the ball back to them. Waiting to see what they shall say.
@Marco, I did check my Spamfolder. It's empty! My settings is to move Spam to Spam-Folder, so nothing should get lost in case of overzealous filters.
Next step I could think of is, I could give you my t-online mail address (pm?), then you send a mail and see what your logs say, or I repeat the process at a given time with my 2nd but unactivated account. The 2nd account resulted from my attempts to register.

chikaya
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