Consultative Support

The Consultative Support of the RapidMiner Enterprise Edition is a proactive approach that is designed to help you avoid critical outages. We advise you on how to properly design and tune RapidMiner, your analysis and reporting processes, and even your own source code in order to maximize performance and availability. By taking the initiative to properly design and tune your analysis processes you can avoid having to purchase expensive hardware for your IT infrastructure. Our Consultative Support includes:

Remote Troubleshooting

Let a Rapid-I expert log in to your servers or let him perform your processes directly and

• Perform installations and upgrades
• Analyze and alter the configuration
• Diagnose performance or stability concerns
• Gather system statistics and information

Process Review

Let the Rapid-I experts check your processes and

• Find errors or wrong data flows
• Give hints for potential problems
• Find improvements to process structure
• Specify alternative processes

 

RapidMiner Enterprise Unlimited additionally provides the following services:

 

Performance Tuning

Let the Rapid-I experts check your setup and

• Identify opportunities to improve performance
• Suggest configuration changes
• Give a platform / hardware selection for optimal performance
• Find options to make better use of RapidMiner internals

Analysis Optimization

Let the Rapid-I experts check your reporting and analysis processes and

• Find optimizations in parameter settings
• Suggest improvements of process setups
• Give hints for possible preprocessing options for optimal performance
• Identify suggestions for process improvements in order to increase the predictive power

Customer Code Review

Let the Rapid-I experts check your source code and

• Recommend best practices
• Check code correctness
• Give solutions for common problems
• Suggest alternative implementations