For the open-source software RapidMiner (formerly YALE) (GPL), several different ways of support are provided including a user forum, support trackers, feature request trackers, and a bug tracker. We use a mailing list for interested users in order to announce new releases or other important RapidMiner issues. Of course this support is as free as the usage of RapidMiner itself.
Beside these possibilities, the professional users of RapidMiner have access to a premium support service which guarantees a quick support, solutions and fixes for all issues regarding RapidMiner.
If you are interested in news about RapidMiner,
new releases, and bugfixes, you are welcome to subscribe to our
RapidMiner and Rapid-I newsletter.
Subscribe to this low-traffic mailing list in order to get information about new releases or
other important RapidMiner issues.
RapidMiner 5 Beta Test Survey
We ask all users of the RapidMiner 5 Beta version to take part in the following survey. It will only take a few minutes and will really help us to further improve RapidMiner.
RapidMiner / YALE Contributors
In the following you can find an alphabetically sorted list of all people
who contributed code, major suggestions, or other major improvements to
RapidMiner (formerly YALE).
We highly appreciate external contributions to RapidMiner (formerly YALE).
Before sending in any contributions, you have to comply with the following instructions.